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Terms and Conditions

Nos+ (hereinafter referred to as "we", "our company" or "Nos+"). We own and operate the website Nosplus.com ("this website" or "Nosplus.com"). Our website provides a convenient way for customers to purchase our products ("Services") online. Please read these terms carefully before you use this website. When you use this website, you agree to be bound by the following terms and conditions. We may update these Terms and Conditions from time to time. The revised terms will take effect on the date of posting.


1. Registration

You must register with us before using the service or making an order. By registering, you represent (and we are entitled to rely on such representations) that you are 18 years of age or over and capable of forming legally binding contracts.

You must provide accurate, up-to-date and complete registration information when registering; if there is any change in the information, you must notify us immediately to ensure that we can effectively contact you.


2. Payment

Nos+ only accepts payment by credit card/PAYME/ALIPAY, and we reserve the right to refuse payment in a certain way. All orders will be settled in Hong Kong dollars.

The company reserves the right to change the payment method for online shopping at any time without prior notice.


3. Store self-pickup

After the payment is completed, the relevant staff will call or email to inform the customer of the pick-up date and time.

After the customer arrives at the selected store, they need to provide the staff with an email for the delivery notification.

Store self-pickup is valid for 7 days. If you do not pick up the goods at the store within 7 days, the order will be cleared without any notice.

You must ensure that someone or authorizes the relevant person to pick up the goods at the specified time.

Store self-pickup service may be delayed due to heavy rain or bad weather.

Self-pickup services will not be provided when the Hong Kong Observatory issued a black rainstorm warning or gale signal No. 8.


4. Cancellations, returns and refunds

If you find any problem with the product, you must notify the company immediately.

The product photos on this website are for reference only, and there may be differences between the photos and the actual products due to the quality of the photos.

Any relevant discrepancies will not be grounds for refunds and returns.

The company has the final decision on all refund and return applications.


5. Force majeure

In the event of any "force majeure" reasons (including due to natural disasters, fires, floods, casualties, accidents, strikes, labor disputes, shortages of labor or skilled workers, shortages or lack of supply of products or raw materials, delays in transportation or any other Reasons beyond the scope of reasonable control, resulting in the failure of the company to perform its responsibilities under this website, the company shall not be liable for this to the extent of such hindrance.


6. Disclaimer

The company shall not be liable for any indirect or direct damages, losses, costs or expenses suffered by you as a result of your indirect or direct reliance on or use of this website or related materials.


7. Intellectual property rights

Nos+ owns the intellectual property rights of this website and all its contents, including trademarks, logos, product names, company names. Any authorized reproduction or use of any content of this website without prior written approval is strictly prohibited.